Privacy Policy tuna68 — Personal Data Protection for Malaysia Members

1 Introduction

Tuna68 ("we", "Platform") takes member privacy very seriously. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of your personal data when you use the tuna68.vu website and all related services.

This document is written in accordance with sound data protection principles and aims to give you a clear and comprehensive understanding of how we manage your personal information. We encourage you to read this policy carefully and to contact us if you have any questions.

This Privacy Policy applies to all users of the tuna68 platform, including registered members, website visitors, and any party that interacts with our services in any form.

2 Information We Collect

Tuna68 collects several categories of information depending on how you interact with our platform. All data collection is carried out on a legitimate-need basis and is aimed at improving your experience as a member.

We do not collect unnecessary information and only request data relevant to the stated purpose. You are not obliged to provide all requested information; however, failure to do so may limit your ability to use certain features on the platform.

3 How We Use Your Data

The personal data we collect is used solely for legitimate and stated purposes. The following are the primary purposes for which your data is used on the tuna68 platform:

• Account Management: Creating, verifying, and maintaining your member account, including the required KYC process.
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions securely and accurately.
• Service Communications: Sending important notifications related to your account, transactions, promotions, and platform updates.
• Platform Security: Detecting and preventing fraud, money laundering, and suspicious activity.
• Legal Compliance: Fulfilling applicable legal and regulatory obligations.
• Service Improvement: Analysing usage patterns to enhance the user experience and platform functionality.
• Responsible Gaming: Monitoring gameplay patterns to identify members who may need assistance or support.

Tuna68 does not use your data for third-party marketing purposes. Any marketing communications we send relate solely to tuna68's own products and services, and you may opt out at any time.

4 Sharing Information with Third Parties

Tuna68 does not sell, rent, or trade members' personal data to any third party for commercial purposes. However, there are limited situations in which we may share your information:

• Trusted Service Providers: Companies that help us operate the platform, such as payment providers, identity verification services, and cloud service providers. All these third parties are bound by strict confidentiality agreements.
• Legal Requirements: When required by law, court order, or a valid request from a competent authority to disclose specific information.
• Fraud Prevention: Sharing information with recognised fraud prevention bodies when there is strong evidence of illegal activity.
• Business Transfers: In the event of a merger, acquisition, or asset sale, member data may be transferred provided the recipient agrees to honour this privacy policy.

5 Cookies & Tracking Technologies

Tuna68 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

The types of cookies we use include:

• Essential Cookies: Required for core platform functions such as login session verification and security. Cannot be disabled without affecting website functionality.
• Performance Cookies: Collecting information on how visitors use our website to help us improve the overall user experience.
• Functional Cookies: Allowing the platform to remember your preferences such as language, display settings, and login details for a more convenient experience on return visits.
• Analytics Cookies: Helping us understand aggregated, anonymised usage patterns for platform improvement purposes.

You can manage cookie settings through your internet browser. However, disabling certain cookies may affect the functionality and your experience on the tuna68 platform.

6 Data Security Measures

Tuna68 implements a comprehensive range of technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or disclosure:

• End-to-End Encryption: All sensitive data is transmitted using 256-bit SSL/TLS protocols, ensuring your information cannot be intercepted during transfer.
• Multi-Layer Firewall: Our server infrastructure is protected by a multi-layer firewall system that continuously monitors and filters suspicious traffic.
• Two-Factor Authentication (2FA): Administrative access to systems storing member data requires two-factor authentication without exception.
• Regular Security Audits: tuna68 conducts regular penetration testing and security audits by independent parties to identify and address any vulnerabilities.
• Staff Training: All staff with access to member data undergo regular data protection training.

While we do our utmost to protect your data, no security system can guarantee 100% absolute protection. We encourage you to take your own precautions, such as using a strong password and never sharing your login credentials with anyone.

7 Your Rights Regarding Personal Data

As a tuna68 member, you have the following rights regarding your personal data. We respect and facilitate the exercise of these rights:

To exercise any of the above rights, please contact the tuna68 support team via Live Chat or our official email. We will process your request within 30 business days.

8 Data Retention Period

Tuna68 retains members' personal data only for as long as necessary for the purposes stated in this policy, or as required by applicable laws and regulations.

• Active Account Data: Retained throughout the active membership period and for several years after account closure for compliance purposes.
• Financial Transaction Records: Retained for the minimum period prescribed by relevant regulations for audit and financial reporting purposes.
• Communication Logs: Customer support records are retained for as long as necessary to resolve any disputes that may arise.
• Technical Data: Anonymised system logs and analytics data are retained for a shorter period for platform improvement purposes.

When data is no longer needed and there is no legal obligation to retain it, tuna68 will delete or destroy it in a secure and irrecoverable manner.

9 Third-Party Links & Services

The tuna68 platform may include integrations with trusted third-party payment providers and services to facilitate your transactions. Each of these third-party providers has their own privacy policy governing how they manage your data.

Tuna68 is not responsible for the privacy practices of any third party. We encourage you to read the privacy policies of payment providers or other services you use alongside the tuna68 platform for a more complete understanding.

All third-party providers working with tuna68 undergo a security assessment process and are contractually required to comply with data protection standards equivalent to our own.

10 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how tuna68 handles your personal data, or wish to exercise any of your privacy rights, please contact us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week directly within the tuna68 platform for immediate response.
• Official Email: Send your privacy enquiries to the tuna68 support email address — [email protected]

We are committed to responding to all privacy-related enquiries within 3 business days and will endeavour to resolve any issues within 30 business days from the date your request is received.

Tuna68 reserves the right to amend this Privacy Policy from time to time. Any material changes will be communicated to members through the platform. Continued use of the platform after a change notice is considered acceptance of the updated privacy policy.